Terms of service

Generals terms and conditions

The operator of online store located under the domain www.yoginess.sk is Yoginess s.r.o.

Business name and registered office:

Yoginess s.r.o.
Mariánske námestie 193/12 010 01 Žilina
Slovakia

ID: 50109618

VAT number: SK2120195869

Bank: Všeobecná úverová banka, a.s.

IBAN: SK5602000000003927551055

Registered in the Commercial Register of the District Court ŽILINA. Section Sro file 64928/L

Address for correspondence and goods return:

Yoginess s.r.o. Karpatská 2, 81105 Bratislava Slovakia

Email: info@yoginess.sk

Article 1 – General provisions

These terms and conditions govern the rights and obligations of the company: Yoginess s.r.o.

with registered office:

Yoginess s.r.o.
Mariánske námestie 193/12 010 01 Žilina
Slovakia

ID: 50109618
VAT number: SK2120195869

registered in the Registered in the Commercial Register of the District Court ŽILINA. Section Sro file 64928/L (hereinafter referred to as the “Seller”) and the Buyer (hereinafter referred to as the “Buyer”) when purchasing goods offered by the Seller through electronic commerce on the Seller’s website www.yoginess.ak (hereinafter referred to as “yoginess.sk”) and are an integral part of the purchase contract concluded between the buyer and the seller at a distance through electronic commerce on the Internet (hereinafter referred to as “Purchase Agreement”). (Seller and Buyer together hereinafter referred to as the “Parties”).

These terms and conditions apply in the Slovak Republic for the purchase of goods ordered through the e-shop at www.yoginess.sk.

The Terms and Conditions come into force on the day of their publication on www.yoginess.sk. All relations between the Buyer and the Seller, which are not regulated by these general business conditions, are governed by the relevant provisions of Act No. 513/1991 Coll. Commercial Code as amended. If the Buyer is a consumer in accordance with § 52 par. 3 of Act No. 40/1964 Coll. The Civil Code, as amended, i.e. if it is a buyer who does not act in the conclusion and performance of the contract in the course of its business or other entrepreneurial activity, relations not regulated by these general terms and conditions are governed by the relevant provisions of Act No. 40/1964 Coll. Civil Code as amended. The rights of the buyer in relation to the seller arising from Act No. 250/2007 Coll. on consumer protection and on the amendment of the Act of the Slovak National Council No. 372/1990 Coll. on offenses as amended by later regulations and Act No. 108/2000 Coll. on consumer protection in doorstep selling and mail order sales, as amended, these terms and conditions remain unaffected.

Buyer is a person or legal entity registered in the system who orders goods electronically via the e-shop at yoginess.sk. Electronic order means a sent electronic form containing information about the buyer, a list of ordered goods from the e-commerce offer on the yoginess.sk website and the total price of these goods, processed by the e-commerce system. Goods include all products listed on yoginess.sk.

Contact details of the Seller for the Buyer:

Email: info@yoginess.sk

Address for correspondence and goods return:

Yoginess s.r.o. Karpatská 2, 81105 Bratislava Slovakia

The process of registration of the buyer, electronic ordering of goods and payment for the goods electronically as well as the processing of personal data of the buyer is protected and secured. Personal and confidential information is securely stored during transmission from the buyer’s browser to www.yoginess.sk

Privacy and personal data protection

The buyer declares that he provides his personal data voluntarily for the correct fulfillment of the order.

The Operator declares that it processes the provided personal data exclusively in accordance with Act 122/2013 Coll. on the protection of personal data, as amended.

The Operator declares that it does not publish, make available or provide the Buyer’s personal data to third parties, with the exception of organizations with which cooperation is necessary for the correct processing of the Buyer’s order. These are mainly banks (in some cases providing the name of the buyer), delivery services (delivery address.)

In our store, you do not enter any information that would directly relate to working with money in your accounts. All currently offered forms of electronic banking (payment for goods via the Internet) are implemented directly on your bank’s website, which will provide us only with information about the success or failure of the payment and your name or account number (so we can identify the payment and return if necessary. ). In no case will we know any other information, such as your login details or your account balance.

The information provided about the Buyer is stored in a protected database on our server, so that the Buyer does not have to re-enter it at each visit. This information is also required for our accounting and invoicing system. You can change your details and other settings at any time via email or login.

The buyer has the right to ask the seller to delete his personal data from the database at any time and free of charge.

Article 2 – Order

The condition for the validity of the electronic order is the true and complete completion of all registration forms. The seller is not responsible for delays in delivery and for damage caused by the fact that the buyer did not enter all the required data during registration, or filled in the registration form incorrectly. The seller is also not liable for damage caused to the buyer as a result of the buyer’s forgotten password or the buyer’s password fell into the hands of unauthorized persons without the seller’s fault. The received electronic order is considered a draft of the Purchase Agreement and is binding. The purchase contract between the seller and the buyer is based on a binding confirmation of the electronic order in the system. The Seller is obliged to confirm the content of the Buyer’s electronic order by e-mail (to the Buyer’s e-mail address specified in the electronic order) within three working days after its delivery to the Seller, otherwise the Purchase Agreement between the Contracting Parties has not been concluded. The buyer is obliged to check the content of the electronic order specified in the e-mail message by the seller. In the event of any discrepancies regarding the content of the electronic order confirmed by the seller, the buyer is obliged to notify the seller by e-mail sent to the e-mail address: info@yoginess.sk.

The following are considered essentials of an electronic order:

1. a) Identification of the buyer, i.e. business name or name and surname, registered office / residence, ID number, VAT number, contact (telephone and e-mail address);

2. b) Name of the ordered goods resp. exact description of the goods;
3. c) Quantity of ordered goods;
4. d) Address of the place of delivery of the goods (if this information is not

provided, it is considered that the goods are to be delivered to the address of the registered office / residence of the buyer);
5. e) Name and surname of the person authorized to take over the delivered goods (if this information is not provided, it is considered that the buyer or any of his employees is entitled to take over the delivered goods).

If the order does not contain the requisites according to the previous article, it is considered incomplete. In this case, the seller will try to contact the buyer and ask him to eliminate the shortcomings of the electronic order and its possible clarification and / or supplementation. Upon delivery of the data specifying and / or supplementing the electronic order to the seller, the electronic order is considered complete.

Article 3 – Order cancellation

The buyer has the right to cancel the electronic order without giving a reason at any time before its binding confirmation by the seller. The seller reserves the right to cancel the order or part thereof if the goods are no longer produced or delivered. In the event that this situation occurs, the seller will contact the buyer to agree on further action. If the buyer has already paid part or all of the purchase price, this amount will be transferred back to his account within 15 calendar days.

Article 4 – Consumer contracts and instructions on the right of withdrawal

In the event that the Purchase Agreement is concluded using means of distance communication (in this case e-commerce on the Internet), the buyer has the right to withdraw from the purchase agreement within 14 days of receipt of the goods. Only if the seller does not provide the buyer with information that is required by § 10 of Act No. 108/2000 Act on Consumer Protection in Doorstep Selling and Mail Order, as amended, this period is 3 months from receipt of the goods. If the information is properly transmitted during it, the three-month period ends and the seven-day period begins from that time. However, the buyer may not withdraw from the contracts listed in § 12 par. 5 of Act No. 108/2000 Act on Consumer Protection in Doorstep Selling and Mail Order, as amended. The Buyer’s notice of withdrawal from the purchase contract must be delivered to the Seller by the end of the withdrawal period and at the same time the seller must be properly returned to the seller in its original condition (not worn, unused, clean) with all documents and documentation supplied to the Buyer. For quick processing of the item, it is necessary to return the goods to the same address of the seller, which is listed in the goods documents as the place from which the goods were sent to the buyer. Withdrawal of the buyer from the purchase contract, the purchase contract is canceled from the beginning. The seller is obliged to take back the goods and return to the buyer no later than 15 days from the date of withdrawal from the purchase contract the price paid for the goods by transfer to the buyer’s account. The cost of returning the goods is borne by the seller only if the goods did not fully meet the quality requirements and were defective. In the event of non-compliance with any of the above conditions, the seller will not accept withdrawal from the electronic order and the goods will be returned at the expense of the buyer.

Article 5 – Price conditions

The purchase price of goods offered by the seller through yoginess.sk is always listed next to the selected goods. The purchase price is always stated with value added tax, unless stated otherwise. The seller reserves the right to unilaterally adjust (increase / decrease) the prices of goods, provided that the new prices of goods are valid for the buyer on the day of their publication on yoginess.sk. Such price adjustment does not apply to goods already ordered by the buyer.

Article 6 – Payment terms

The buyer can make payment for the goods by credit card, bank transfer, Apple pay or Google pay

Article 7 – Terms of delivery

Deliveries of electronically ordered goods will be dispatched as soon as possible, depending on the availability of goods and the seller’s operational capabilities. The buyer is informed about sending the goods by e-mail.

The ordered goods will be sent to the buyer:

1. on the territory of the Slovak Republic through the delivery company PACKETA

2. abroad by a delivery company PACKETA or another PACKETA contracting company for that country, or by POST OFFICE

The buyer will be informed of the delivery times even when confirming the order. Ownership of the goods passes to the buyer by taking over and paying the purchase price. The consignment with the goods always contains an invoice.

Article 8 – Warranty conditions and warranty period

The buyer is provided with a warranty period of 24 months for the delivered goods. The warranty period begins on the day the goods are handed over to the buyer. Each product purchased from the seller is accompanied by an invoice upon delivery to the buyer, which also serves as a warranty document. Only goods purchased from the seller and fully paid can be claimed. When making a complaint, the buyer is obliged to deliver to the address of the seller’s registered office the claimed goods clean, mechanically undamaged in the original packaging, including the required documents. Eligible warranty claims are free of charge. The warranty period for the goods expires in cases where the error occurred due to improper handling of the product, mechanical damage, operation in unsuitable conditions, or unauthorized intervention in the product. Product defects caused by natural disasters are also excluded from the warranty.

Article 9 – Final provisions

The seller warns that the information provided on the yoginess.sk website may be updated without prior notice. The seller may change the goods at any time without prior notice. The seller reserves the right to change and / or supplement these terms and conditions at any time. Changes and / or amendments to these terms and conditions come into force on the day of their publication on www.yoginess.sk. By sending an electronic order to the seller, the buyer also confirms his unconditional agreement with the business conditions of the seller.