– payment in advance by international bank transfer
Once the payment is secured on our account, we send the goods carefully packed and insured. The invoice for the goods will be attached in the package.
We are not VAT payers.
As we hold many products on stock, we are able to meet very short delivery times. When you order clothes which are on stock, we usually ship your package the next working day after receiving your payment. When you order clothes which are not on stock, we have to make them first and it takes a few days, so we usually ship your goods by latest within one or three to four weeks after receiving your payment. The delivery time also depends on the size of your order. Every order is packed carefully and insured!
Return policy – refunds and exchanges
If your size does not fit, you can the purchased goods exchange for another size (design) or return it within 14 days from delivery. In both cases the goods must be new, unused, unwashed and including all original tags. For our information put some letter with explanation what do we have to do with the returned clothes and ship it all back to our address. We refund you back only money for the goods excluding postage. Refund is possible only via bank transfer. We have 30 working days for the exchange or refund for the goods you send back to us. This 30 working days period starts after we have received the package from you.
Address for exchanges and returns:
LOMAD TRADE s.r.o.
Mariánske námestie 193/12, 010 01 Žilina